SHIPPING + HANDLING.
We are a family owned and operated business. Juggling family and business daily.
We aim to ship all dba ready dyed orders within 3 business days from order placement.
All Dazed but Amazed hand dyed to order linens are exactly that: Dyed to Order, by me for you. Please allow up to 10 days for this hand created process which entails several stages of dyeing, washing and drying.
We use courier service Sendle to deliver Australia wide, utilising courier services Couriers Please and Fastways ensuring quick, reliable delivery with tracking and you can choose at checkout your preference to have your parcel left waiting for you, or whether you'd prefer signature on delivery.
Australia Post is only used for PO boxes and sending of our linen colour swatches in a letter envelope. Swatches do not come with tracking - if you choose free shipping for swatches at checkout.
All orders over $100 quality for free shipping Australia wide.
Orders under $100 charge a flat rate of $10.
Dazed but Amazed happily ship internationally.
International delivery costs are a flat rate of $35 for USA, Canada, New Zealand and Asia.
International delivery costs are a flat rate of $50 for Europe.
DHL express delivery time can be anywhere from 2-5 days from ship date to delivery depending on your location.
* Please note: Orders shipped internationally may incur additional fee’s & duties. The responsibility for any custom duties, foreign taxes or other fees which may be imposed rest solely with the customer.
Should the customer refuse to pay applicable duties & taxes applied by customs, the responsibility lies with the customer to arrange for the order to be returned in order to receive a refund.
If the customer refuses to accept the delivery from DHL and Dazed but Amazed is charged for return of the parcel, the return shipping amount will be deducted from the customers refund.