SHIPPING + HANDLING.
We are a family owned and operated business. Juggling family and business daily.
We aim to ship all dba ready dyed orders within 3 business days from order placement.
All Dazed but Amazed hand dyed to order linens are exactly that: Dyed to Order, by me for you. These are generally a preorder programme with a delivery window given at the time of order - generally around 3 months.
We use courier service Sendle to deliver Australia wide, utilising courier services Couriers Please and Fastways ensuring quick, reliable delivery with tracking with covid the signature on delivery option has been removed to avoid non essential contact. All Australia wide parcels are now automatically authority to leave.
Australia Post is only used for PO boxes.
All orders over $100 quality for free shipping Australia wide.
Orders under $100 charge a flat rate of $10.
Dazed but Amazed happily ship internationally.
International delivery costs are a flat rate of $35 for USA, Canada, New Zealand and Asia.
International delivery costs are a flat rate of $50 for Europe.
DHL express delivery time can be anywhere from 2-5 days from ship date to delivery depending on your location.
* Please note: Orders shipped internationally may incur additional fee’s & duties. The responsibility for any custom duties, foreign taxes or other fees which may be imposed rest solely with the customer.
Should the customer refuse to pay applicable duties & taxes applied by customs, the responsibility lies with the customer to arrange for the order to be returned in order to receive a refund.
If the customer refuses to accept the delivery from DHL and Dazed but Amazed is charged for return of the parcel, the return shipping amount will be deducted from the customers refund.
We ship all around the world so if your shipping zone is not listed here it will be displayed as an option at checkout or you can email for the rate.