Shipping? How do you ship? What are your costs? Do you ship internationally?
We use courier service Shippit to deliver Australia wide, ensuring quick, reliable delivery with tracking and you can choose at checkout if you are happy to have your parcel left waiting for you, or whether you'd prefer signature on delivery.
Your global positioning shouldn't effect anyone's right to own some Dazed linen - we are happy to spread our wings, and cuddle you with our linen wherever you are. So we use Australia Post for international - with several options at checkout. International delivery costs start at $35.
International shipping can be really expensive. But we are happy to absorb some of those costs, and meet somewhere in the middle of comfy soft linen loveliness for everyone.
International customers will be responsible for foreign fees & taxes in their own countries.
How long does it take to receive my product?
Our product is mostly printed to order, so please allow 10 days for this process.
Then it will be approximately 1-7 business days to receive your pure linen loveliness within Australia. International orders allow up to 2-3 weeks to receive your Dazed package.
Screen Printing, what type of Inks do you use?
We hand screen every single design ourselves, here in our very own printing studio in Newcastle, Australia. Using non-toxic inks, ensuring you and your babes are not being exposed to any harmful toxins at all within the pure linen bedding. Our inks are not only ok for your babes but for the environment too...
Using Permaset Aqua, Permatone and Permaprint Premium screen printing inks, that do not contain ozone-depleting chemicals such as CFC's and HCFC's, aromatic hydrocarbons or any volatile solvents. They don't contain lead, heavy metals or any toxic chemicals whatsoever (not even white spirits like other water based inks on the market). Permaset Aqua textile inks passed the Oekotex Class 1 standard (with 60% to spare!) and is safe to use on underwear, swimwear and even baby clothes. The Permatone range of ink for screen printing has also been granted approval by the Soil Association in the UK, having successfully met the requirements of the Global Organic Textiles Standards (GOTS) for non-organic chemical inputs for use in organic textile processing.
Be right back?
We manufacture our basic signature pure linen in small runs. This is the base for all of our prints. So depending on demand - we may run out of linen, before an actual print is sold out. Eeeeeek!! This means the print in question will click over to sold out, but in fact we still have the print available. Our recommendation in this case is to pop your details into our mailing list so we can let you know first, when our linen, and your print are back available again. Or feel free to email me, as i should be able to give you an idea on how long you'll be waiting.
Limited Edition, once a print sells out will it come back?
Sorry, thats all folks! Once one of our prints is gone - thats it - completo. We are not a mass produced kind of company and we are embracing the art of hand made. Also embracing the extraordinary artists we are working alongside, and not overproducing our collaborative designs. If you love a print - our advice is get in early...
Small Imperfections across your print?? Embrace the individuality dudes!
As every single print is hand done, no two will ever be exactly the same. Linen can be quite a grainy fabric so sometimes your artwork will not have a perfectly finished image - there may be small jumps in the artwork, or inks may not be perfectly even. We here at Dazed but Amazed adore these differences amongst our product, we feel they truly show a hand finished aspect. We encourage you to embrace these differences as you do the differences amongst your own children, lovers and friends. We guarantee that your print is one of a kind.
If you have any major concerns with your print - please feel free to email us on email@example.com - we always want to keep our customers happy.
Do you wholesale?
At this stage, unfortunately nope (but never say never)
Our goal from the get-go was to produce a linen product for your little people, and a touch for us - that was affordable. I adore everything that linen embodies, but it is seen a luxury fibre and is by no means in the lower bracket of bedding or clothing costs. So we have removed the wholesale factor from our mark-ups allowing us to manufacture and sell our product at a reasonable price, at a one stop destination - right here on our little webshop :)
Whats your Return Policy?
We don't offer a refund for change of mind purposes unfortunately, but if you however have a fault with you item, please contact us - as we pride ourselves on a quality product and we can repair or replace your item where needed.
How can i contact you?
Our best means of communication and contact is through our email firstname.lastname@example.org
But please bare with me, as we are a small family run business, juggling it all, so i will endeavour to respond to all correspondence within 3 business days.
Can i follow you guys on instagram?
Abso-fricken-lutely! you will find our crazy little family adventure on @dazedbutamazed